Still, we do not share the email address with any other third-party companies. Occasionally, a user may receive a special rate offer from our partner at GEICO. These emails are easily unsubscribed through the link at the bottom of each. We use the user's email address to send them a summary of their search results (from ) and follow-up reminders IF they haven't purchased a policy with us. There is no data or privacy breach because we do not have this data in our systems. In short, we don't have any customer phone numbers in our possessions and therefore cannot sell them to any third-party companies for the consumer to receive the 'scam' contacts described. To receive a quote, nowhere on is a question field for users to input a phone number. Since August 2019, The Zebra no longer asks for a phone number as a part of its customer information questionnaire. We take issues of personal information and data privacy extremely seriously.įirstly, The Zebra is not the source of any unwanted texts or calls. Thank you for the opportunity to respond to your complaint about a recent visit to The Zebra.

She told me she flagged / noted on their end and I should contact The Zebra, which I don't feel is an option at this point. After my experience with them I don't trust calling and giving them anymore information about me. She gave me a phone # to call and it was the Zebra phone #.

With identity theft on the rise and I've been a victim of Identity theft in the past this is very upsetting.

The women told me the policy was cancelled a few days ago. I called travelers and gave them the Policy #. It was Automobile Policy Declaration for a 2014 ***** which I don't and never have owned. I ask him to open it, and it was from Travelers insurance company. The reason all this was so odd is because I don't live in Georgia, never have, I just own a house there. Yesterday, the tenant called and send some more mail came to the house for me from this travelers. He told me it was from some place called Travelers. Monday, the Tenant staying in the house told me I received some mail that looks like a check. He in so many words told me he didn't know what the problem was, and to look else where.

When I didn't hear back from him close to end of December I emailed him to find out what was going on and I needed to hear something before January 13 because thats when the Insurance I have would renew. He gave me a price I was fine with and then all the sudden he said, this has to go to underwriting and they need a picture of the front and back of the house. I talk to a guy, gave him the address of the property etc. In December 2021 I contacted the Zebra looking for Home Owner Insurance. This includes membership number, membership benefits, and contact information. ****************** at this time did not express concern regarding either product.įIMC also does send notifications via email to the customer in regard to the start of this membership. During this conversation, **************** confirmed to ***************** that we set him up with an auto policy through Progressive and a roadside plan through FIMC. **************** proceeded with taking payment and issuing both the Progressive policy and FIMC membership. Again ***************** seemingly understood and responded with That's fine. ****************** elected to move forward with the paid-in-full plan. ****************** seemingly understood and answered Ok.Īfter finalizing the quote, **************** presented ****************** with two billing plans: a monthly payment plan and a paid-in-full plan. The customer was interested in a Progressive quote he saw online.ĭuring the quoting process, *************** explained the benefits of the roadside company (FIMC) to *****************.

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